The integration of touchless technology in airport public restrooms has garnered positive feedback from both customers and architectural firms, who see these innovations as critical to enhancing public health and user experience.

Customer Reviews: Passengers frequently express high satisfaction with touchless restroom facilities in airports. The key benefits highlighted include:

• Enhanced Hygiene: Travelers appreciate the reduced need to touch surfaces, which lowers the risk of transmitting pathogens. This feature is particularly valued in the context of global health crises like the COVID-19 pandemic.
• Convenience and Speed: Touchless technology speeds up the restroom experience, reducing wait times and congestion, which is crucial in busy airport environments. Customers enjoy the seamless operation of faucets, soap dispensers, and dryers, which contribute to a stress-free travel experience.
• Modern and Clean Aesthetics: Many reviews also praise the modern design and perceived cleanliness of touchless restrooms, which enhance the overall airport ambiance and contribute to a positive image of the airport.

Architectural Firms’ Perspective: Architectural and design firms involved in airport constructions or renovations also advocate strongly for the adoption of touchless technologies, citing several advantages:

• Innovative Design Integration: Architects find that incorporating touchless technology helps achieve a sleek and modern look while meeting functional needs. These technologies are viewed as integral to future-proofing public spaces.
• Sustainability and Efficiency: From an architectural standpoint, touchless restrooms are designed to be more sustainable. They minimize waste of water and soap, aligning with green building practices and certifications.
• Adaptability and Customization: Designers appreciate the flexibility that touchless technology offers. It can be easily integrated into existing designs without extensive overhauls, and it can be customized to fit various spatial layouts and aesthetic preferences.
• Client and Stakeholder Satisfaction: Architectural firms note that clients (airport operators) value the long-term cost savings and the enhanced user satisfaction that touchless technologies provide. This satisfaction extends to stakeholders interested in improving public health metrics and operational efficiencies.

Both customer reviews and insights from architectural firms underscore the critical role of touchless technology in modern airport design. This convergence of user satisfaction and professional endorsement highlights the broad acceptance and demand for such innovations in public airport facilities, signaling a shift towards more hygienic, efficient, and user-focused design in public spaces globally.